If you cannot find an answer to your question, please visit https://www.boscenter.com/faq-s or email us at firstname.lastname@example.org.
Yes. Ticketmaster is the only official ticketing company for the BOS Center. If you do not purchase your tickets from ticketmaster.com or at the BOS Center Box Office, we cannot guarantee their validity.
No, you cannot. The BOS Center is a walk-up only ticket sales location. All other ticket sales can be made through ticketmaster.com. Purchasing tickets through ticketmaster.com does include a convenience fee.
Since the tickets were purchased through Ticketmaster, you will need to contact Ticketmaster customer service at 800-653-8000.
No. Tickets purchased for BOS Center events are not exchangable or refundable.
The BOS Plaza at the BOS Center in downtown Springfield, IL. The BOS Plaza is the area located between the BOS Center's main lobby and the Plaza Parking Garage. Entrance to the Plaza is permitted via the south gates, located near the lobby doors on Adams Street.
Yes. In the event of extreme weather, the event will be moved inside.
There is no seating on the General Admission BOS Plaza. Suites come equipped with table and chairs. We also provide tables and chairs in the Main Lobby for guests to rest, relax, and/or escape the heat.
No. Lawn/bag/camp chairs are not allowed on the BOS Plaza.
Yes, GA tickets are standing room only.
No outside food or drink is allowed on the BOS Plaza.
Plaza Suites are located on the north levels (3N, 4N, 5N) of the Plaza Parking Garage. Suites are equipped with tables, chairs, and a private cash bar. A bathroom is also located on the first floor of the parking garage.
Yes. The Center owns the parking garage. There are entrances located on 7th St and Washington St. There's also free street parking throughout downtown. Accessible Parking is available on Level 3 South (street level).
Event parking is typically $5-$10 per car.
Springfield Mass Transit District does offer service. Please visit http://www.smtd.org/routes for complete route and fare information.
If you have lost an item during an event, please check with security and the Box Office staff.
Yes. There is an ATM located in the Main Lobby next to the Box Office.
Restrooms are located on the north and south sides of the Main Hall.
Yes. Water fountains are located outside the restrooms.